The Phoenix Worm Store guarantees live delivery of your order. We ship via Priority Mail on Monday, Tuesday and Wednesday (no signature is required). Orders received after 10AM eastern on Wednesday will ship the following Monday. Expect delivery in 2-3 days and please make sure that there is someone available to receive your package so it won't be left outside. Phoenix Worms can withstand relatively high heat but sudden cold temperatures are not tolerated as well. If your worms fail to arrive in good condition, please notify us within 24 hours for replacement.

Special Notes: We reserve the right to delay shipments when temperatures are extreme.
                       After an order is accepted online, it is not possible to cancel the order.

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